Accessibility at Storage Fortis Green
Storage Fortis Green is committed to providing accessible self storage services to customers in the Fortis Green area and beyond. We aim to ensure that our website, digital content, and on-site services are usable by as many people as possible, including those with disabilities. This Accessibility Statement explains the steps we are taking to improve accessibility and the standards that guide our work.
Our Accessibility Commitment
We are working to align our website and digital services with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are internationally recognised standards that describe how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions.
Our goal is to provide a positive and inclusive experience for all customers who are searching for accessible storage options in and around Fortis Green, whether they visit us online or at our facilities.
Screen Reader Support
We design and update our website so that it can be used effectively with modern screen readers and assistive technologies. Our current approach includes clear page titles, logical heading structures, descriptive alternative text for meaningful images, and informative labels for forms wherever possible.
We work to ensure that key content about our storage units, services, and location in the Fortis Green area can be read and understood by people who rely on screen readers. We also avoid using images or icons as the only way of conveying essential information.
Keyboard Navigation
Our website is being improved to support full navigation by keyboard alone, without the need for a mouse or touch screen. This is important for users who rely on keyboard access, switch devices, or alternative input methods.
We aim to maintain a logical tab order, clear visual focus indicators, and keyboard-accessible menus, forms, and controls. Where possible, interactive elements are designed to be reachable and operable using only the keyboard, enabling more accessible contact and booking of storage in the Fortis Green area.
Text, Layout, and Visual Design
To support users with low vision, colour blindness, or reading difficulties, we work to provide sufficient colour contrast between text and backgrounds, clear font choices, and consistent layouts. We aim to support text resizing in modern browsers without loss of content or functionality.
We avoid relying solely on colour to communicate information and strive to make headings, paragraphs, and labels clear and understandable so that customers can quickly find the storage information they need.
Ongoing Improvements and Limitations
While we aim to meet WCAG 2.1 AA standards across our website and services, we recognise that accessibility is an ongoing process. Some older content or third-party tools used on our website may not yet fully meet these standards. Where we identify issues, we will work to fix them or provide accessible alternatives.
We regularly review our site, content, and customer feedback to identify barriers that might prevent people from finding or using accessible storage with Storage Fortis Green.
Requesting Assistance and Providing Feedback
We welcome feedback about the accessibility of Storage Fortis Green, including our website, online booking processes, and on-site services. If you experience any difficulty accessing information, using our site with assistive technologies, navigating by keyboard, or arranging accessible storage in the Fortis Green area, please contact us and let us know what you were trying to do and what problem you encountered.
You can contact us through our usual communication channels, or speak to a member of our team during your visit, and we will do our best to provide the information or service you need in an accessible format. We review all accessibility requests and use them to help improve our services over time.
Review of This Statement
This Accessibility Statement for Storage Fortis Green will be reviewed and updated periodically to reflect improvements, new services, and changes in accessibility standards. Our aim is to continuously enhance the accessibility of our storage services for everyone in the Fortis Green community.
